FREE Delivery Term
FREE 2 Man Delivery*
We offer a FREE* 2 Man Delivery Service to the Room of Choice. Alternatively, the goods can be left in the entrance of the property, or outside in a safe place upon your request. Please refer to the checkout process for latest updates on stansard & non standard delivery prices or a Free* service. This Excludes Deliveries to Off Shore orders with nominated nearest mainland drop off point & subject to written confirmation via email.
Delivery Lead Time
We aim to deliver all items within 3-10 Working Days ( dependant on location for the most part ).
Please note that deliveries to Scotland and South West England & Wales may have longer lead times and we estimate up to an additional 7 working days may be added to the delivery dependant the latter as to Off Shore orders with nominated nearest mainland drop off point & subject to written confirmation via email. .
Booking in Your Delivery
We like to ensure your goods are delivered in good time and in good condition. It is imperative you provide us with your best contact telephone number ( we insist a mobile number only for ease of post sale communication ) ) and an email address to ensure that we are able to communicate effectively with you for matters best suited via email communication.
The Delivery Company
Having learned from decades of actual working experiance, we do not use national couriers for any of our items.
We use our very own carefully selected independent delivery company, who provide a Premium 2 Man Delivery Service to the Room of Choice*.
Our chosen delivery company has enabled us & them to be in complete control of all deliveries. Their professional 2 Man Delivery Teams handle your goods with great care and attention, ensuring the products you have ordered arrive to you in the best possible condition.
Deliveries are carried out Monday to Friday, with the exception of some bank holidays.
Please note: the day of delivery will be specified by our chosen delivery company. However, if this day is not convenient, they will work with you to re-arrange for an alternative date.
FREE * 2-Man Delivery applies on orders to addresses within Mainland GB including Scotland ( see above conditions )
For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands, we will deliver to a nominated mainland GB address e.g. a port. Onward overseas shipping from that point is the responsibility of the Buyer.
Failed Delivery Fees
If your delivery has been booked in with our chosen delivery company and you miss the delivery, there will be a £40 re-delivery surcharge for the first item and a £15.00 surcharge for each additional item ( we reserve the right to change this due to unprecedented conditions across the UK - however we shall confirm in writing to you via email only ).
Please check the product dimensions before placing your order to ensure the goods will fit into your home. If Our chosen delivery company are not able to fulfil the delivery due to access restraints, it may result in a fee of up to 50% for each item to cover the costs of transportation, manufacturing and administration.
Customer Service Team
Our Customer Service Team are available to help with any queries between 9:00am-5:00pm, Monday to Friday.